HELP
Frequently Asked Questions.
Is LRA Plus easy to use?
Yes, the LRA Plus is designed for exceptional user experience (UX) and intuitive navigation and workflows. It aims to simplify lightning risk assessments, making it easy to use for engineers and other professionals alike. The platform automates complex calculations and streamlines processes, freeing up users from tedious manual tasks. It features an AI-Powered Assistant that simplifies the process by providing instant guidance on standards and supporting complex calculation explanations. This focus allows professionals to concentrate on designing safe and efficient systems rather than manual calculations or crude spreadsheets.
What kind of support is available if I encounter issues?
How does Skytree Scientific ensure data accuracy in it's analysis?
What is Skytree Scientific's data privacy policy?
Skytree Scientific is committed to protecting your privacy by clearly outlining how we collect, use, and share your personal information to provide and improve our services. We only use your data for stated purposes, like service delivery and customer support, and share it responsibly with trusted third parties under strict confidentiality. Your personal information is secured with reasonable measures, and you have rights regarding your data, including opting out of communications.
Click here to view the complete policy:
https://skytreescientific.ai/wp-content/uploads/2025/06/Privacy_Policy.pdf
Are there any training resources for new users?
Yes, Skytree offers comprehensive training programs to empower users with the knowledge and skills needed for effective lightning risk management. these include basic platform training via video. For more advanced expertise, LRA Certified Training (Lightning Risk Assessment) and LP ertified Training (Lightning Protection) are available. Certification training may be at an additional cost. These resources help customers maximize the value of the platform.
Do you offer a free trial or demo?
Yes, Skytree offers a free 10-day trial for new users. You can also book a demo to see a custom demonstration of the platform and get assistance in finding the right plan for your needs.
What payment methods do you accept?
Who are the primary users and beneficiaries of Skytree Scientific's platform?
Skytree Scientific caters to a diverse range of professionals and organizations needing to manage lightning risk effectively. Our target markets include:
- Lightning Protection Industry Professionals: For advanced tools to design and implement lightning protection systems (LPS).
- (Electrical and Consulting Engineers: For efficient, accurate risk assessments, comprehensive reporting, and data-driven client recommendations.
- EPCs (Engineering, Procurement, and Construction Firms): For integrated solutions to manage lightning risk throughout the entire project lifecycle.
- Renewable Energy Developers: To protect solar and wind farms from lightning damage.
What types of structures can be assessed with Skytree Scientific's platform?
How long does it take to complete a lightning risk assessment using Skytree Scientific's platform?
Can I manage multiple projects and collaborate with my team using the Skytree Scientific platform?
Which lighting risk assessment (LRA) standards do you support?
Our platform provides IEC 62305-2-2010, IEC 62305-2-2024, and NFPA 780-2023 Annex L. Additional regional standards will begin rolling out in fall 2025.
Can you run an LRA for me?
Can Skytree Scientific provide lightning protection materials?
What report languages are available?
Currently we have 57 available languages for report generation. If you don’t see the language you require in the main menu drop down, please contact us for assistance.